Privacy Policy
SPGGOLD Jewells Private Limited is committed to protecting the privacy and personal information of its users, customers, and members.
Effective Date: April 14, 2026
🛡️ 1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full Name
- Mobile Number
- Email Address
- Residential Address
- PAN Card / Aadhaar (if required for KYC)
b. Financial Information
- Payment details (processed securely via third-party payment gateways)
- Transaction history
Note: We do NOT store your debit/credit card details. All payments are processed through secure payment gateway providers.
c. Technical Information
- IP Address
- Browser type
- Device information
- Cookies and usage data
⚙️ 2. How We Use Your Information
- Processing registrations, bookings, and purchases
- Facilitating secure payments through payment gateways
- Verifying identity (KYC compliance)
- Providing customer support
- Improving our services and platform performance
- Sending transactional updates, offers, and important notifications
💳 3. Payment Gateway Integration
- We use trusted third-party payment gateway providers to process payments securely.
- Your payment information is encrypted and processed directly by the payment gateway.
- We do not store sensitive financial data such as card numbers, CVV, or OTPs.
- Payment gateways may have their own privacy policies governing your data.
🤝 4. Sharing of Information
We do NOT sell or rent your personal information. However, we may share your data with:
- Payment gateway partners (for transaction processing)
- Government or regulatory authorities (if required by law)
- Service providers assisting in business operations
🔒 5. Data Security
- SSL encryption
- Secure servers
- Restricted data access
However, no system is 100% secure, and users share information at their own risk.
🍪 6. Cookies Policy
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Store user preferences
You can disable cookies through your browser settings.
👤 7. User Rights
- Access your personal data
- Request correction or deletion
- Withdraw consent (subject to legal obligations)
⏳ 8. Data Retention
We retain your information only as long as necessary for:
- Business purposes
- Legal and regulatory compliance
🔗 9. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for their privacy practices.
🔄 10. Changes to Privacy Policy
- We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
📞 11. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us: